Technical Support Engineer - MVHR & Heat Pumps\n Salary: £45,000-£50,000 + benefits\n Location: London Bridge (Hybrid - office & home-based)\n\nWe are working with a small but rapidly growing manufacturer of MVHR (Mechanical Ventilation with Heat Recovery) systems and heat pumps, who are now seeking a Technical Support Engineer to join their expanding team.\n\nIn this role, you'll be providing responsive technical support to clients and partners, helping to ensure projects run smoothly and customers are fully supported. You will be the go-to contact for technical queries, troubleshooting, and guidance across the MVHR and heat pump range, with a particular focus on Exhaust Air Heat Pumps (EAHPs).\n\nThis is not a sales role, but you will work closely with commercial colleagues, so an ability to build strong customer relationships and communicate technical solutions clearly is key.\n\nKey Responsibilities:\n\nProvide technical support on MVHR, heat pumps and EAHPs to clients, installers, and partners.\nRespond quickly to technical queries, troubleshooting, and fault resolution.\nSupport product testing, commissioning, and ongoing performance improvements.\nLiaise with the sales/commercial team, offering technical expertise during customer discussions.\nMaintain up-to-date technical documentation and training materials.About You:\n\nExperience with MVHR and heat pumps (EAHP experience desirable).\nStrong mechanical/engineering background - ideally a degree or equivalent in mechanical, building services, or HVAC engineering.\nExcellent communication skills - able to explain technical issues clearly and confidently.\nA proactive, customer-focused approach, with the ability to respond quickly and effectively.What's on Offer:\n\nSalary circa £45,000-£50,000 + benefits.\nHybrid working (London Bridge office + home).\nOpportunity to join a small, innovative manufacturer at an exciting stage of growth.If you are a Mechanical Site Manager with the required experience and certifications, please contact Lily at Tech-People on (phone number removed), or email your CV to (url removed)\n Tech-People is a leading recruitment agency in M&E and Construction. We are committed to building a diverse workforce that reflects the communities in which we operate