Overview

Join a hands-on technical team supporting customers from concept to production as a Technical Support Engineer. This role blends CAD design, product development and customer support - ideal for someone who enjoys variety and problem solving.

Our client is a well established manufacturer, providing quality products to their customers throughout the UK.

Key Responsibilities

• Create CAD drawings for CNC cutting and press knives
• Interpret and produce technical drawings
• Provide product guidance and solve technical issues
• Support contractors and customers on-site (ad hoc)
• Respond to technical enquiries and assist day-to-day operations
• Lead R&D projects including reverse engineering, testing and trials
• Attend trade shows and meetings to offer technical input
• Interpret UK/European standards and Building Regulations
• Collaborate with procurement on material specs
• Generate product guarantees and check drawings
• Support lab testing and packaging development
• Organise drop testing and create technical documentation

For this Technical Support Engineer role, the successful candidate will have

• Strong AutoCAD & Solidworks skills and technical drawing experience
• Engineering degree or equivalent
• Good understanding of manufacturing processes
• Ability to communicate clearly with internal and external stakeholders
• Flexible approach and willingness to get stuck in across departments

Working hours

• Monday to Thursday 08:45-17:00
• Friday 08:30-16:30

Benefits

• 25 days holiday + statutory holidays
• Access to a leading wellbeing platform with retail discounts
• Profit related bonus
• Free parking

Interviews for the Technical Support Engineer role are to be held as soon as possible so please apply now.