Technical Support Engineer

Linux Web Hosting Location: Preston, Lancashire | Fully onsite | MonFri, 95 (non-negotiable) Salary: £31,000 + benefits

I'm hiring a hands-on Technical Support Engineer with strong Linux command line experience and practical exposure to web hosting environments. Youll join a well-established hosting and cloud services provider, working alongside a friendly technical team.

What youll do: Provide 1st and 2nd line support for shared hosting, DNS, SSL, email, domains, backups, and websites

Handle cPanel queries and account migrations

Monitor servers, troubleshoot issues, and contribute to documentation

Assist with abuse tickets and basic application-level problems

Youll need: Solid, proven Linux experience and command line skills; at least 2 years plus required

Good understanding of shared hosting platforms

Knowledge of DNS, SSL, IPs, email protocols, and basic firewalls

Confident communicator, able to work independently and in a small team

Bonus skills: cPanel admin/root level, ...