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Company Description

Water Utility Company based in Yorkshire region of England.

Job Description

Technical Support Engineer

About
Hello! Thanks for stopping by. Yorkshire Water offers a range of reasons to join us. We look after communities, protect the environment, and plan to look after Yorkshire's water, today, tomorrow and 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region's health, wellbeing, and prosperity.

Location
The role will be based at Cottingham Treatment works, covering multiple WTWs and other operational assets in the Hull and Driffield geographical area.

Work type
37 hours per week, Monday - Friday. You will be required to take part in a Standby Rota.

What We Do
Yorkshire Water serves over 5.4 million people in the region and visitors. We ensure access to clean and safe drinking water and responsible wastewater management, contributing to community health and regional prosperity. The Product & Process function plans to meet changing customer and regulator expectations. As a Technical Support Engineer you will help the Product & Process Team meet targets and drive asset and operational excellence across all area assets.

Where You Fit In
As our Technical Support Engineer you will:

• Ensure adherence to health and safety policies, conduct safety audits, and submit H&S capital requests.
• Plan, organize, and manage operational activities on sites for both reactive and proactive workloads.
• Provide technical support and guidance to Process Engineers, Resource Engineers, and others.
• Resolve high priority, complex and emergency problems and drive performance to achieve Balanced Scorecard and financial performance.
• Manage incidents and environmental risks across the Production area.
• Act as a liaison between operations and key internal departments.
• Assist with regulatory and external audits, ensuring compliance at all sites.
• Verify and investigate asset performance shortfalls using RCA approach.
• Support capital scheme delivery and manage small capital and revenue schemes.
• Collaborate with the central team to ensure optimal asset maintenance.
• Support RCA investigations and action plan management.
• Support other production areas where needed.

What Skills & Qualifications You Will Need

• Technical understanding of water treatment plants and processes.
• Analytical and fault diagnosis of water treatment processes.
• Rigorous attention to detail to ensure right first time performance.
• Experience in technical support and operational management.
• Strong understanding of health and safety policies and risk assessment procedures.
• Knowledge of asset management, capital scheme delivery, and performance monitoring.
• Ability to resolve high-priority and complex problems, with experience of incident management and asset failure recovery.
• Proactive approach to environmental risk management and regulatory compliance.
• Proficient in the use of IT including Microsoft 365. Ideally experience of EDMS, KAM, A12, AIB Schematics, SAP Production, Safeguard, SCADA and RTS.
• Developing and maintaining effective internal and external relationships.

We operate 24 hours a day, 365 days a year, and support flexible working patterns where possible. We encourage work-life balance where feasible.

Do we sound like your cup of tea?
If you are experienced in Operational Utilities and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you.

Closing date 10th October 2025

Interviews - W/C 20th October 2025

Pre-employment checks may include a Basic Disclosure Check, and depending on the role, security vetting may be required.

All our roles are subject to a medical questionnaire, and further medicals when required. We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application.

Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.

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Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology

Industries

• IT System Training and Support

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