Technical Support Engineer

Burntwood

£37,000-40,000 Are you an engineer with a flair for problem-solving, technical drawings, and customer support? Our client is looking for a Technical Support Engineer to join their growing team. This is a fantastic opportunity to play a key role in delivering high-quality manufactured products from concept through to production - ensuring client specifications are met on time, within budget, and to the highest standards.

What you'll be doing:

Preparing tool drawings using CAD software (AutoCAD/SolidWorks) and calculation methods for CNC cutting and press knives.

Interpreting and creating detailed technical drawings.

Providing hands-on support to contractors and customers on-site as needed.

Supporting the Technical Supervisor with day-to-day operations, including responding to customer technical enquiries of varying complexity.

Leading research and development of innovative new products, including reverse engineering, testing, product trials, and chairing development meetings.

What we're looking for: