Who We Are: Bender UK is a leading provider of electrical safety solutions, specialising in monitoring systems for electrical installations and equipment. Our products ensure the highest levels of safety and reliability in various industries, including healthcare, rail, and other industrial sectors. As a company, Bender has been at the forefront of electrical safety innovations for over 75 years and has gained have a strong reputation for high-quality products and solutions, as well as expertise in compliance with international electrical safety standards. Main Purpose Working in the Healthcare (and Industrial) sector across leading NHS Trusts, private medical hospitals and Industrial customers this role is responsible for commissioning, service of Bender Ireland UPS systems (North & Southern Ireland) Working in the Healthcare and Industrial sector across leading hospital trusts, private medical hospitals and industrial customers this role is responsible for commissioning, service, rapid response call-out and repair of Bender Ireland UPS systems. Key Responsibilities Attend brand specific UPS training ensuring knowledge and application of current and industry standards are adhered to Provide decision making in the event of a call-out issue escalation Assist with the wider development of Bender Ireland's engineering team Provide technical support for the service department both internally and externally Participate in quarterly engineer meetings, with training for personal development included Responsible for supporting customers needs with resource allocation for weekend and out of hours work when required Completing job specific risk assessments and method statements Providing onsite training to customers on Bender supplied equipment Attending site visits as required Undertake IPS training/upskilling Key Accountabilities Customer service Technical Support Resource planning assistance Process Review and development assistance Experience & Qualifications Previous experience as a UPS service/commissioning engineer Electrically qualified Clean driving licence Dedication: Committed to achieving goals and delivering exceptional service. Excellence: Striving for the highest standards in all aspects of work. Trust: Ability to build and maintain long-term customer relationships. Teamwork: Ability to work independently and as part of a team In addition to a competitive salary Bender UK offers the following benefits: Company Vehicle Pension: 6% employer contributions and opportunity to make your pension contributions via salary sacrifice Holiday Entitlement: 25 days + 8 bank holidays with a buy/sell leave scheme in place at the start of each holiday year Health and Well being: Funding towards single private medical cover and access to an employee assistance programme Social: Regular opportunities to meet and interact with colleagues on a social basis