Voice Support Engineer At BNY, our culture allows us to run our company better and enables employees growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the worlds investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. Were seeking a future team member for the role of Voice Support Engineer to join our EMEA Production Service team. This role is located in Manchester, UK and will be working in a hybrid capacity. In this role, youll make an impact in the following ways: Manage all aspects of Voice Projects and Operations Support Operations and Project activities on Voice infrastructure including Nice Voice Recordings Test circuits and components of malfunctioning unified communications equipment to isolate sources of malfunctions, using network management systems and circuit designs Analyse telecommunications systems using structured problem solving and availab...