Department: Warranty Location: Croydon – Hybrid Salary: £33,021.15 Bonus: £1,545 performance bonus Start Date: June/July The Role: In this role, you will be responsible for handling Warranty and Serviceplan claims for multiple automotive manufacturers via our online claims portal. You will be in direct communication with our client’s retailer network, supporting the warranty claims process from start to finish. Using your technical expertise, you will have the responsibility to approve or decline claims based on the information received and the terms of the warranty policy. You'll respond to inbound and outbound calls from retailers, customers, and internal teams to provide expert technical support and ensure smooth claim management. You will ensure a professional and proactive approach to assessing claims while adhering to company procedures and treating customers fairly. Your role will contribute to delivering outstanding customer experiences in line with our business partners' contractual agreements, while working collaboratively to achieve Allianz Partners’ Vision and Mission. Hours: 37.5 hours per week, covering shifts between 9 am and 5:30 pm, Monday to Friday. Responsibilities: Ensure ...