Are you ready to grow your IT career with a company that values your input, invests in your development, and gives you the freedom to work from anywhere? Our client is offering an exciting opportunity for a 1st Line Engineer to join a dynamic, forward-thinking team that supports regulated businesses and charities across the UK. This is more than just a helpdesk role, it's a chance to play a key part in delivering real solutions, building strong client relationships, and contributing to projects that make a difference. If you're someone who thrives on solving problems, values continuous learning, and wants to be part of a company that recognises your impact, this role is for you. Our client is not your average IT support company. They're a trusted technology partner to regulated businesses and charities across the UK, providing everything from cutting-edge connectivity to complete hardware, software, and cybersecurity solutions. Their mission? To help clients transform technology from a cost into a true business asset. The company handle everything so that their customers don't have to lift a finger. What You'll Be Doing: Provide responsive 1st Line support Meet KPIs and contribute to continuous improvement Play a role in delivering IT projects Constantly seek to grow your skills and improve internal processes This is a full-time remote position, Monday-Friday, 9a...