2nd Line IT Support Engineer Location:  Witney Office 4 days a week (1 day a week in Henley) Job Type:  Full-time Department:  IT A new exciting permanent opportunity has become available for a dedicated 2nd Line IT Systems Support Engineer, to join a growing wealth management business IT team, based in the Witney office, with the occasional travel to Henley and remote offices. This role is crucial for supporting IT operations throughout the company, ensuring efficient and effective technology use and supporting their growth and development strategies. Day-to-Day of the Role: Provide second line response as part of the IT support team, handling internal queries and incidents, including telephone, remote, and deskside support. Serve as an effective point of contact for internal IT issues, resolving problems, escalating internally, or referring to third parties as appropriate. Install and configure computer hardware, software, systems, networks, printers, and scanners. Work closely with senior IT team members to escalate any recurring problems or concerns. Contribute to the development and implementation of IT plans to support business growth and improve system efficiency. Manage relationships with third-party suppliers to ensure excellent ...