Base pay range

£80-130K.

Direct message the job poster from Oliver Bernard

Application Support Engineer – Financial Services | Newcastle Onsite, 5 days / week | Linux, Kubernetes, C#, Databases

We’re building out a Level 2 Application Support function to supplement offshore vendor teams (who cover L1). This role is focused on supporting core applications in a financial services environment, providing both technical and business-facing support.

Responsibilities

• Provide Level 2 support across Windows & Linux servers, Kubernetes, and C# applications.
• Interrogate logs and databases to resolve escalated issues.
• Deliver effective support within a financial services environment.
• Collaborate with business users, developers, and quants to resolve issues and communicate clearly.
• Strong customer service mindset with experience in incident/problem management.

Qualifications

• Background in application support (career support professional, not an ex-developer).
• Bachelor’s degree from a Russell Group university required.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Engineering and Information Technology

Industries

Financial Services and IT Services and IT Consulting

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