Overview

Thank you for your interest in joining our team! QVC Group, Inc. is a Fortune 500 company with six leading retail brands – QVC, HSN, Ballard Designs, Frontgate, Garnet Hill and Grandin Road. We are a live social shopping company that redefines the shopping experience through video-driven commerce on every screen, from smartphones and tablets to laptops and TVs. QVC Group brings innovative products, compelling content, and unforgettable moments to millions of shoppers worldwide via social platforms, streaming apps, ecommerce sites and TV channels, making every screen a doorway to discovery, delight and community.

The Opportunity

We are looking for a Broadcast Engineer to join our leading Broadcast Engineering team, at our state-of-the-art Media Centre in Chiswick Park.

Under the supervision of Broadcast Engineering Operations Manager, your role will be to provide system support for the broadcast infrastructure and support for end users. Provide root cause analysis of escalated and complex incidents/problems related to broadcasting systems.

Who We Are

QVC empowers shoppers with knowledge and shares insights in a lively, engaging way. We offer an ever-changing collection of familiar brands and fresh new products – from home and fashion to beauty, electronics and jewellery – and we connect shoppers to interesting personalities, engaging stories and award-winning customer service. Worldwide, QVC reaches more than 200 million homes via our 12 broadcast networks and reaches millions more via multiple streaming services, websites, mobile apps and social pages. In 2021, QVC International served 4.7 million customers and has more than 7,000 team members in the U.K., Germany, Japan, Italy, Poland and China.

Your Impact

• Impart technical expertise of established broadcasting standards to the Broadcast Engineering team
• Manage and optimize system performance of broadcasting systems to ensure 24x7x365 availability.
• Develop and document standards and procedures for all broadcasting systems. Provide system support for all broadcast systems (video routers, audio mixers, cameras, robotics, switchers, intercom, etc.)
• Provide all technical support for the omni channel broadcasting systems (On Air, Social Media, and web streaming services), including after-hours support.
• Accountable for equipment specifications, system design, and installation. Supervise and execute project integrations and ensure all tasks are completed within accepted timelines.

What You Bring

• Experience in Broadcast Technology or other relevant technical qualification preferred · Broadcast Engineering experience.
• Proficient with MS Office packages including Visio
• High level of verbal and written ability - Competent with multiple computer operating systems including Windows and Linux based systems
• Familiar with playout systems and theory · Familiar with different video formats, delivery methods, and platform requirements

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If you enjoy being a part of a team, creating experiences and delighting customers, you’ll love it here. If you’re excited about retail, media, social, live streaming, technology, customer service, design and more, you’ll find amazing projects to work on. If you want to grow professionally and learn every day, you ’ ll thrive with us. If you appreciate a company committed to inclusion and belonging for all, you’ll be amazed at what’s available for our team members. We offer a comprehensive Total Rewards package including competitive compensation, paid time off, employee assistance program, parental leave, paid volunteer hours, company discounts and much more. Best of all, working with QVC Group means friendly teams, ambitious projects and fast-moving careers!

For QVC Group, our commitment to inclusion and belonging for all is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at WorkWithUs@qvcqrp.com for assistance. QVC UK is a Disability Confident employer and operates a Guaranteed Interview Scheme. For any UK based roles - if you’d like to be considered under this scheme, please indicate this on the application form.

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