Telefónica Tech UK&I hub (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a diverse team of over 6,000 employees and more than 60 nationalities. We serve more than 5.5m customers daily in over 175 countries, with a global ecosystem of market-leading partners. Global strategic hubs: Spain, Brazil, the UK, Germany. The Telefónica Tech UK&I hub offers an end-to-end portfolio to accelerate digital transformation across Cloud, Data & AI, Enterprise Applications, Digital Workplace and Cyber Security & Networking. Values: Open, Bold, Trusted. Trusted Partners include: Microsoft (Top 3 Service Providers, Azure Expert Status, Fastrack & Inner Circle Partner), HPE (Platinum Partner – FY23 UK&I Solution Provider of the Year), Palo Alto & Crowdstrike (NextDefense Cyber Security Portfolio), Fortinet (Elite VIP Program – one of only 2 in the UK), AWS (Advanced Solution & Managed Service Provider Program).

Job Title: Azure Cloud Support Engineer - Level 2

Location: Hybrid from St Ives, Cambridgeshire

We are seeking a highly skilled and motivated Azure Platform Engineer to join our growing team. The successful candidate will be responsible for implementing, managing, and optimising a wide variety of cloud solutions on the Microsoft Azure and Amazon AWS platforms (IaaS, PaaS, SaaS) within our Managed Service Capability. As a Public Cloud Platform Engineer, you will play a vital role in deploying and maintaining the infrastructure that supports our customers applications and services. The candidate should have prior experience presenting Cloud services and solutions to technical and non-technical audiences, with the goal of driving growth for the Telefónica Tech UK&I Cloud practice. We are looking for someone happy to work hybrid from our offices in St Ives, Cambridgeshire.

Responsibilities

• Deploy, configure, and manage infrastructure components, including Virtual Machines, Storage, Networking, and Identity (Entra ID).
• Implement Infrastructure as Code (IaC) using tools like Terraform and Bicep templates for efficient and repeatable deployments.
• Develop and maintain automation scripts to streamline repetitive tasks and ensure consistency in the deployment and management of Azure resources.
• Collaborate with development and operations teams to integrate automation into the CI/CD pipeline.
• Monitor Azure resources for performance, availability, and cost, implementing optimisations to improve efficiency and reduce operational expenses.
• Implement and maintain security measures to safeguard Azure environments, following best practices and compliance standards.
• Participate in regular security assessments and contribute to the enhancement of security protocols.
• Documentation: Maintain detailed documentation of Azure infrastructure, configurations, and procedures. Collaborate with architects, developers, and other engineers.
• Continuous Learning: stay up-to-date with the latest Azure features, services, and best practices; pursue relevant certifications and training to enhance technical skills and knowledge.

Requirements

• Microsoft Azure Fundamentals, Microsoft Azure Administrator Associate and Microsoft DevOps Engineer Expert Certification
• Proven experience as an Azure Platform Engineer or in a similar role
• Strong understanding of cloud architecture principles, microservices, and containerisation
• Hands-on experience with cloud-native development, infrastructure as code (IaC), and DevOps practices
• Excellent communication skills with the ability to articulate complex technical concepts to both technical and non-technical stakeholders
• Excellent attention to detail and ability to ensure documents are consistent in language, terminology, and style
• Previous experience working as a deployment consultant or engineer
• Knowledge and experience with Azure pricing and commercial models, and how to optimise a solution for a specific engagement

Qualifications

Key Words: Azure - Cloud - Level 2 Support - L2 Engineer

Seniority

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology

Industries

• IT Services and IT Consulting

Additional information: We don’t believe hiring is a tick box exercise, so if you feel that you don’t match the job description 100%, but would still be a great fit for role, please get in touch.