OverviewDigital delivery is a cornerstone of the NHS's 10-year plan, aiming to revolutionise healthcare. Digital transformation is expected to improve patient outcomes and alleviate the burden on healthcare professionals by reducing paperwork and enabling personalised care.We have an exciting opportunity for an experienced systems engineer to join our Digital Citizen Portfolio as Head of Systems Engineering. The successful candidate will primarily focus on leading the engineering for the NHS app, however they will also have responsibility for other parts of the digital citizen national channels which includes the NHK.uk website. NHS.uk is a widely used medical resource for providing guidance to citizens across the UK.The NHS App and NHS.uk website services will be pivotal in the delivery of the NHS 10-year plan. The NHS App is used by millions of citizens daily and increasingly will put citizens in control of their own health and care, and the health and care of those they care for. The App connects citizens to health prevention services and increases their skills confidence knowledge and capacity for self-advocacy. It is set to become the complete digital front door to the NHS, enabling patients to book appointments, manage medications, and access their medical records.The NHS App is a mobile-native app built with Swift and Kotlin. Some other technologies used in this team include Azure, Terraform, and C# for the backend services used by the mobile app.ResponsibilitiesTechnical leadership and delivery of national, highly available mobile apps and distributed systems, adhering to NHS England’s engineering principlesWorking with key internal and external partners and stakeholders to develop the architecture and design of mobile apps and systemsEnsuring continued availability, resilience, and cost effectiveness of existing mobile apps and systemsMaintaining service security, providing security controls for large volumes of highly sensitive dataBuilding and leading high-performing teams (a multi-team structure comprising of 100+ engineers) based on a culture of collaboration, and driving continuous improvement through Agile, Lean and DevOps deliveryMentoring and coaching staff in your teamEngaging in peer-to-peer collaboration to solve engineering problems and drive-up organisation-wide engineering standards. This may include forming & leading communities of practice, etc.Working with peers to define the organisation’s engineering strategy, with particular focus on defining mobile app development standards, and growing mobile app development communities of practicePresenting highly technical and complex information to non-technical audiencesActing as Subject Matter Expert for systems design, delivery, and operation, including with external suppliers/partnersOur work supports the NHS to deliver high quality services for patients and best value for taxpayers.Our staff bring expertise across hundreds of specialisms — including clinical, operational, commissioning, technology, data science, cyber security, software engineering, education, and commercial — enabling us to design and deliver high-quality NHS services.Leadership and ValuesWe Lead The NHS In England ByEnabling local systems and providers to improve the health of their people and patients and reduce health inequalitiesMaking the NHS a great place to work, where our people can make a difference and achieve their potentialWorking collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate careOptimising the use of digital technology, research, and innovationDelivering value for moneyEarlier this year, the Government announced that NHS England will gradually merge with the Department of Health and Social Care, leading to full integration. The aim is to create a smaller, more strategic centre that reduces duplication and eliminates waste.If successful at interview, we will initiate an Inter Authority Transfer (IAT) via the Electronic Staff Record (ESR). This retrieves key data from your current or previous NHS employer to support onboarding, including competency status, Continuous Service Dates (CSD), and annual leave entitlement. You may opt out at any stage of the recruitment process.For further details / informal visits contact: Name: Andrew Blundell Job title: Consultant Systems Engineer Email address: england.engineering@nhs.net #J-18808-Ljbffr