Role: Customer Support Engineer No. of Requirements: 2 Desired Experience Range: 10 12 Years hands-on experience Desired Competencies Must-Have: Proficient in latest versions of Smallworld Product Suite, PNI / Electric Office Hands-on experience using Magik Strong in providing GIS solutions using Smallworld suite of products Good-to-Have: Good understanding of the SDLC Experience in ESRI ArcGIS suite of products OpenGIS Required Technical Skill Set: PNI, Core SW4, SW5, EO, GDO, GTO, GSS, GSA, DM, MES, NRM, K8, Magik, Java, SWMFS DBA, VMDS, SQL, Oracle; Customer Specific Customisation plus local regulatory & third-party products Responsibilities / Expectations from the Role Analysis, Design, Coding, Implementation & Testing Documentation of entire process and providing continuous updates to all stakeholders Client coordination

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