Overview

Deskside support engineer to work onsite for a client in London. Role based in London and requires on-site presence. This role is Inside IR35.

Responsibilities

• Provide desk-side IT support with a focus on delivering high-quality customer service.
• Assist with on-the-day configuration for users, following documented steps due to complexities in judicial device setup.
• Engage and communicate effectively with users, including judges, in a diplomatic and professional manner.

Qualifications

• Experience on Windows 11 and key Office applications (e.g. Outlook, OneDrive).
• Experience in desk-side IT support or similar roles with strong customer service focus.
• Strong communication and interpersonal skills, ability to engage diplomatically with judges.
• Self-motivated, capable of working independently and taking ownership of tasks.
• Flexibility and adaptability to changing schedules and travel requirements.

Application and Clearance

To be considered, please submit an up-to-date CV.

Due to the urgency of this post, candidates who have held or hold high-level security clearance are welcome to apply. Successful applicants will be required to obtain security clearance prior to appointment, which can take up to a minimum of 10 weeks.

LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending on the precise nature of the work. For security-cleared roles or non-clearance vacancies, LA International welcomes applications from all sections of the community and from people with diverse experience and backgrounds.

Award Winning LA International, winner of multiple Recruiter Awards, has secured The Queen\'s Award for Enterprise: International Trade for the second consecutive period.