OverviewAt DXC Technology, we’re people first. We’re looking for a Desktop Support Engineer to support one of our clients on-site in Edinburgh. This is a full-time role (37.5-hour week, Monday – Friday). Overtime and on-call duties may be required. Due to the nature of our client's work, the successful candidate will need to be eligible to obtain SC Security Clearance.ResponsibilitiesDesktop / Laptop / VDI build, configuration and deployment to end usersSoftware installation / deploymentAsset and peripheral deploymentsIn-depth investigation into issues to pass back to 3rd line supportAssisting the 2nd Line support team with laptop, desktop and VDI terminals support callsHardware installation / upgrade / break fix for desktop, laptop, and serverSmartphone support (Android & iOS)VIP supportService Desk cover as requiredAssisting with customer projectsWhat We’re Looking ForMicrosoft Windows 7 and 10 Operating Systems – Deployment, configurationSupport Microsoft Office 2010 onwardsProven and demonstrable software and hardware troubleshooting skills, experience in a Deskside Support roleKnowledge of Microsoft SCCM and OS / Application deploymentGood verbal communication: ability to communicate to all levelsGood written communication: concise and accurate call logging, documentation, and email correspondenceGood time management / organisational skillsWork well as part of a team or independentlyDesirable Skills / QualificationsMicrosoft Windows 7/10 training and certificationLegacy O/SActive Directory managementUnderstanding of SCCMExposure to Win11Exposure to Entra, Azure and ZScalerUnderstanding of McAfee EPOWhat We Will Do For YouCompetitive compensationPension schemeDXC Select – Our comprehensive benefits package (includes private health/medical insurance, gym membership and more)Perks at Work (discounts on technology, groceries, travel and more)DXC incentives (recognition tools, employee lunches, regular social events etc)ComplianceRecruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers. DXC does not make offers of employment via social media networks and never asks for money or payments from applicants at any point in the recruitment process. More information on employment scams is available here. #J-18808-Ljbffr