Field Engineer Planner, Warwick, England, United Kingdom

Field Engineer Planner

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Job Description

Field Engineer Planner

Contract: Permanent

Hours: 40 per week

Location: Warwick (Hybrid)

Salary: £28,193

Shift Pattern: Rotating shifts

Shifts: Mon-Fri: 07:30-16:30, 08:00-17:00, 09:00-18:00, 10:00-19:00; Sat: 08:30-14:00 (1 in 3 rotation). Saturday shifts are adjusted to maintain 40 hours. Flexibility is essential.

Role Summary: Responsible for optimizing daily schedules for a field engineer workforce to meet service levels and customer expectations. Acts as a key contact for engineers and team managers, supporting operational efficiency and customer satisfaction.

Key Responsibilities:

Maximize engineer utilization and reduce travel time.
Manage same-day planning and job prioritization.
Coordinate follow-up visits and parts ordering.
Communicate effectively with internal teams and customers.
Monitor job progress and resolve scheduling issues.
Adapt to daily challenges and ensure resource efficiency.

Candidate Requirements:

Experience with scheduling/planning systems.
Strong problem-solving and multitasking skills.
Calm under pressure with a proactive attitude.
Excellent communication and PC skills (Word, Excel).
Focused on continuous improvement and team support.

Benefits:

Competitive salary with incentives.
Up to 25 days holiday + bank holidays.
Option to buy extra holidays.
Pension, income protection, and family leave schemes.
Staff discounts and other perks.

Blue Arrow is proud to be a Confident Employer and is committed to helping find great work opportunities for great people.

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Location:: Warwick, England, United Kingdom
Salary:: £80,000 - £100,000
Job Type:: FullTime
Category:: Engineering

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