Field Service Engineer (North UK)

New Yesterday

OverviewBeckman Coulter Diagnostics is looking for a Field Service Engineer for the North UK, who will have the possibility to conduct service, repair and/or installation of products or IT solutions at customer sites, including electrical and mechanical testing, in accordance with maintenance contracts. Diagnoses system failures and determines the most cost-effective solution. Escalates complex issues to higher levels of technical support or quality reporting systems. May develop new customer service/product agreements. Responds to customer support calls within an assigned territory. Demonstrates the ability to use critical thinking and analysis to make decisions, solve problems and implement solutions. Communicates honestly and builds empathy with the customer, colleagues and collaborators.We are currently looking for a Field Service Engineer for the North UK, who will have the possibility to conducts service, repair and/or installation of products or IT solutions at customer site, including electrical and mechanical testing, in accordance with maintenance contracts. Diagnoses system failures and determines most cost-effective solution.Join a dynamic team with a strong focus on delivering results and continuous improvement, while valuing teamwork and a positive culture. You will work in a leading global company that cares about your development and provides support to help you become the best version of yourself.For more information, visit www.danaher.com.ResponsibilitiesProvide technical customer support, on-site assistance to customers.Escalate complex issues to higher level of technical support.Respond to customer support calls within an assigned territory.QualificationsBachelor’s degree in engineering is preferable or Biotech Technical/Electronic Secondary School Diploma; proficient English is mandatory.Open to travel; driving license is mandatory.Good communication and interpersonal skills.Able to work autonomously and as part of a team.Experience with Service Max will be beneficial.We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
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Location:
Chesham Bois, England, United Kingdom
Job Type:
FullTime

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