Overview

Field Service Engineer Groundcare Machinery - £30,000 - £35,000 + overtime = £40k - £50k OTE + Company Van + Company Bonus + Pension + Life Assurance + Shopping Discounts + Employee Assistance Programme + 23 days holiday + bank + Extensive Training.

Does working on the service and repair of a wide range of Groundcare machinery excite you?

Are you an experienced Field Service Engineer with experience of maintaining, servicing and repairing plant, machinery or vehicles?

If working for a supportive and people orientated business who offering endless training, then this could be the role for you so read on.

Based from home, as Field Service Engineer you will be travelling to customer sites which include schools, golf courses, private estates, premiership football clubs, rugby clubs throughout Surrey, West Sussex and Hampshire and be responsible for the fault finding, diagnosis, service and repair of a wide range of groundcare machinery including but not limited to ride on lawnmowers, scarifiers, seeders, cultivators, aerators, top dressers, renovation machinery, weed and moss removers etc, resolving problems 1st time to maximise customer satisfaction and prevent costly revisits and credit situations.

As Field Service Engineer you will be time served or qualified to NVQ level 3 or above in Mechanical Engineering or related subject and have at least 3 years experience of working on the service and breakdown repair of plant, equipment or machinery that has included diesel engines, hydraulics, transmissions and electrics.

Individuals with a background in the Armed Forces or previous experience of working on groundcare, agricultural, forklifts or similar plant would be of distinct interest, though not essential.

To be successful in this role you must be presentable and possess strong customer facing and communication skills with a focus towards always delivering first class customer service.

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Responsibilities

• Travel to customer sites (schools, golf courses, private estates, premiership football clubs, rugby clubs) across Surrey, West Sussex and Hampshire.
• Fault finding, diagnosis, service and repair of a wide range of groundcare machinery (including ride on lawnmowers, scarifiers, seeders, cultivators, aerators, top dressers, renovation machinery, weed and moss removers).
• Resolve problems first time to maximise customer satisfaction and minimise revisit/credit situations.
• Maintain tools, equipment and documentation; ensure compliance with safety and quality standards.

Qualifications

• Time served or NVQ level 3 (or above) in Mechanical Engineering or related subject.
• At least 3 years of service and breakdown repair experience on plant, equipment or machinery with diesel engines, hydraulics, transmissions and electrics.
• Background in Armed Forces or experience with groundcare, agricultural, forklifts or similar plant desirable but not essential.
• Presentable with strong customer-facing and communication skills; focus on delivering first-class customer service.

Location & Travel

Based from home; travel to sites across Surrey, West Sussex and Hampshire.

Benefits

• Company van
• Company bonus
• Pension
• Life assurance
• Shopping discounts
• Employee assistance programme
• 23 days holiday plus bank holidays
• Extensive training

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