Andy File Associates Limited is working as a Recruitment Agency on behalf of our client with regards this permanent position of Field Service Engineer

Job Title: Field Service Engineer

Reporting to: Field Service Supervisor

Salary: £27,000 - £28,000

Based: From home – covering - Wales

Our client is a leading manufacturer of mobile folding furniture, providing versatile and high-quality solutions for events, schools, offices, and other spaces where flexibility and efficient use of space are key. Their products include folding tables, chairs, and other mobile furniture designed for easy storage, transport, and deployment. They are looking for a dedicated and skilled Service Engineer to join their team and support the installation, maintenance, and repair of our innovative furniture solutions.

Job summary:

To perform as a member of the Field Service Team, to visit customer premises within the designated geographical region but not restricted to. The role is to achieve servicing, repairs, inspections and other reasonable tasks upon request.

Key accountabilities:

* Deliver excellent customer experience

* Attend sites as required and in order of the schedule provided, unless agreed with Field Service Supervisor or Customer Experience Manager

* Carry out annual servicing of all products

* Fulfil repairs with stock from vehicle

* Writing up of repairs or replacement and take images as and wh...