Greetings We are Hiring FIS Quantum/Echos Production SupportService Engineer position in London/Reading/Manchester 6 Months Fixed Term Contract FIS Quantum/EchosProductionSupportServiceEngineer Position Overview

We are seeking a skilled Service Engineer to provide comprehensive production support for FIS Quantum, FIS Echos, and SWIFT systems, with a focus on integration with Oracle Fusion Intercompany,GeneralLedgerandCashManagement.Thisrolerequiresbothfinancialsystems expertise and technical troubleshooting capabilities to ensure seamless treasury operations. KeyResponsibilities:FinancialSystems Support

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Provideend-to-endsupportforFISQuantumandEchostreasurymanagement systems ?

MaintainstaticdatawithintheQuantumenvironmenttoensuresystem integrity ?

Troubleshoot,fix,andauthorEnterpriseWorkflowFramework(EWF)inQuantum including reports and action-based triggers ?

Identifyandresolveinterfaceissueswithbankstatementsand cashflows ?

Configure,troubleshoot,andfixCashXplorer functionality ?

SupportcoretreasuryprocessesincludingIn-HouseBanking(IHB),Cashforecasting, and Intercompany Settlement ?

Learninternalsystemstoprovidecomprehensiveend-to-endsupportto users ?

Receive,

analyze,

and

prioritize

related

support

tickets ?

Provide

timely

solutions

to

users ?

Document

resolution

steps

and

knowledge

base

articles ?

Support

system

upgrades

and

patches ?

Monitor

system

performances

and

recommend

improvements Technical

Operations

?

ApplystrongOracle/SQLServerdatabaseexpertisetomaintainsystem performance ?

AuthorandoptimizeSQLqueriesfordataextractionand reporting ?

ApplyworkingknowledgeoftheQuantumdatamodeltotroubleshootcomplex issues ?

WorkwithGoldenGateandDatapipelinestechnologiesfordata integration ?

SupportintegrationpointsbetweenFISsystemsandOracleFusionAGIS/GL modules ?

UtilizeFISticketingsystemtomanageandtracksupport requests Governance& Compliance

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MaintainSOPs,processdocumentation,andimpactassessmentsforsystem updates ?

AssessreadinessforQuarterlyCloudUpdatesincludingregressiontestingtoensure business continuity ?

Ensurefinancialdataaccuracy,SOXcompliance,andinternalcontrol adherence ?

Participateinchangemanagementprocessestominimizeoperational disruptions Required Qualifications

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5+yearsexperiencewithFISQuantumandEchostreasurymanagement systems ?

Hands-onexperienceinstaticdatamaintenancewithinfinancial applications ?

ProficiencyinOracle/SQLServerdatabaseconceptsandSQLquery authoring ?

Experienceauthoring,troubleshootingandfixingEnterpriseWorkflowFramework(EWF) in Quantum ?

KnowledgeoftreasuryprocessesincludingIn-HouseBanking,Cashforecasting,and Intercompany Settlement ?

Familiaritywithbankstatementandcashflow interfaces ?

ExperiencewithCashXplorerconfigurationand troubleshooting ?

WorkingknowledgeofGoldenGateandDatapipelines technologies ?

UnderstandingofSOXcompliancerequirementsforfinancial systems ?

ExperiencewithFISsupporttoolsincludingtheFISticketing system Thisrolerequiresablendoffinancialsystemsknowledgeandtechnicaltroubleshootingskillsto maintain critical treasury management systems and provide exceptional support to business

users.

TPBN1_UKTJ