Contract Type: Permanent 

Hours: 39 hours per week 

8am - 4.30pm Mon – Thurs, 8am - 3.30pm Friday 

Closing date: 23rd October  

Interview Date:  W/C 27th October 

Our organisation is all about people – the people who live in our homes, the communities we serve, and those we work with.  So, it’s no surprise that we recruit for attitude and behaviour which are central to us building relationships and delivering great experiences for these people. We employ colleagues who are passionate about making a difference who will take responsibility to get things done. 

As a not-for-profit housing association, we provide homes and services to over 20,000 people across Greater Manchester. We build more affordable new homes, make a difference in the communities we serve, and support our colleagues to enjoy work, learn and grow. 

This role will help us to do this by providing a professional gas servicing and repair service that delivers an excellent experience. Always adhering to current regulations and organisational policies and procedures and delivering an excellent customer experience by understanding the different needs of our customers and tailoring your approach. 

In this role, you will be responsible for 

• Service, diagnose and repair all landlord owned gas appliances in customers’ homes and empty properties. 

• Complete relevant certification in accordance with the Gas Safety Regulations. 

• Report to the Gas Manager any faulty appliances, installations or equipment that does not comply with the current safety regulations. 

• Deliver a good cosmetic finish on completing a job. 

• Report any potential repairs and safeguarding issues that you notice in the customers’ homes. 

• Update your PDA in real time on a job’s status and communicate with planners if customers are not at home or jobs are not viable. 

• Order parts, materials or follow up work as required and record work daily outside opti-time 

• Achieve your performance targets, KPI’s and productivity targets. 

We need people who: 

•  Can undertake gas heating repairs and gas servicing in customers' homes and of certifying gas works. 

•  Have a sound building and construction knowledge 

• Has general building maintenance repair knowledge 

• Certificate of Competence (BSEN17024) – CCN1, CENWAT, CKR1, HTR1, CPA1 

Please note this role requires a basic DBS check and you must hold a valid driving licence. We also operate an on call rota, which you will need to take part in. 

Everyone’s welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues. 

If you want to be part of our team and help us make a difference, we’d love to hear from you. 

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