Overview

This is a full-time hybrid role for an internal Sales Engineer located in Salisbury, with some flexibility for remote work. The Sales Engineer will be responsible for generating quotations, providing technical support, and engaging in sales activities. The role involves understanding customer requirements, preparing accurate and timely quotes, and assisting the sales team in achieving targets. Daily tasks will include communicating with clients, troubleshooting technical issues, and collaborating with other departments to ensure high-quality service and customer satisfaction.

Company Description

ICENTA Controls Ltd is a leading specialist supplier of flow meters, level sensors, and control instruments supplying customers in the manufacturing and process industries throughout the UK and overseas.

We represent high quality manufacturers in the field of flow, pressure, level, and temperature measurement and pride ourselves on our customer services. In addition to our distribution business and under our Metri Measurements brand, ICENTA manufactures a range of industrial OTS and customised high-quality turbine flow meters and associated instruments and through our service division offers customers an accredited ISO ISO17025 calibration services.

Our engineers have a deep knowledge of flow technologies, including Ultrasonic, Electro-Magnetic, Turbine, Positive displacement, Vortex shedding, thermal mass flow meters and controllers, and our practical expertise and application knowledge in flow measurement enables us to provide tailored solutions for diverse applications the Process, Science, Green Energy, Medical Aerospace, Food Chemical Energy Water industries.

Responsibilities

• Generate quotations and provide technical support
• Engage in sales activities and understand customer requirements
• Prepare accurate and timely quotes and assist the sales team in achieving targets
• Communicate with clients daily, troubleshoot technical issues, and collaborate with other departments to ensure high-quality service and customer satisfaction

Qualifications

• At least 4 years’ experience in a similar role within the UK
• Experience in preparing Quotations and providing Technical Support
• Good written and verbal communication skills with a focus on customer satisfaction
• Excellent written and verbal communication skills
• Ability to work independently as well as part of a team
• Experience in the instrumentation or flow measurement industry is a plus
• Knowledge of process signals such as pulse, 4-20mA, Modbus, M-bus
• Bachelor’s degree in engineering, Business, or a related field

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Industrial Machinery Manufacturing

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