Overview

We are seeking an experienced Lead Infrastructure Engineer to design, maintain, and lead enhancements to our IT infrastructure. This role combines hands-on technical responsibilities with leadership oversight: you will direct infrastructure projects, ensure operational reliability and security, and act as a technical mentor to more junior staff. The ideal candidate will help build resilient, scalable systems that support teaching, learning, administrative and research activities.

Responsibilities

• Take ownership of the infrastructure environment: servers, storage, virtualization, network, backup & disaster recovery.
• Lead implementation and maintenance of hybrid environments (on-premises + cloud) including monitoring, capacity planning, and performance tuning.
• Ensure infrastructure is secure, patched, up-to-date, and configured to align with best practices and compliance requirements.
• Plan, coordinate and deliver major upgrades, migrations, or infrastructure rollouts.
• Provide technical leadership: mentor infrastructure engineers/technicians, set standards, review designs, ensure documentation is thorough.
• Troubleshoot and resolve infrastructure issues promptly; perform root-cause analysis and implement preventative measures.
• Collaborate closely with other teams (applications, security, user support) to support new services or changes in infrastructure.
• Oversee third‑party vendor and service provider relationships for anything infrastructure‑related.
• Prepare and present reports on infrastructure health, incidents, planned improvements, budget impacts.

Essential Skills & Experience

• Several years (e.g. 5–10) of hands-on experience in infrastructure engineering, including senior/lead roles.
• Strong experience with virtualization technologies (e.g. VMware, Hyper‑V or equivalents), server OSes (Windows Server, Linux), and network fundamentals.
• Proficiency with cloud platforms (Azure, AWS, Google Cloud) and knowledge of hybrid cloud architectures.
• Experience in backup, disaster recovery, storage solutions, load balancing, patch management.
• Solid knowledge of security controls, monitoring tools, vulnerability management.
• Familiarity with automation, scripting, and configuration management (e.g. PowerShell, Python, Terraform, Ansible).
• Ability to mentor, review technical work, set infrastructure standards.
• Strong communication skills; able to explain technical concepts to non-technical stakeholders.