Role: Field Service Technician - MFDs / Photocopiers / Print Production \n Located: Middlesex / Hertfordshire \n\nAbout the Role:\n\nWe are seeking a skilled Field Service Technician to support a team in the Middlesex / Hertfordshire region . This is a fantastic opportunity to join a market leader / dynamic team delivering high-quality technical services and customer support.\n\nThe Candidate\n\nTo be considered for the position you must have strong experience within the office equipment industry as a field service engineer with experience carrying out service, repair and maintenance on MFD and / or PPD equipment. It is important that you are self motivated, have excellent customer service skills & flexible approach.\n\nYou must also have the following:\n\nIdeally up to date manufacture training on MFDs / PPD Print Production \nNetworking capabilities \n\nKey Responsibilities\n\nProvide maintenance and repair on MFDs/MFPs/Print / PPD Photocopier devices\nCarry out installations as and when \nEscalate technical issues promptly to minimise equipment downtime.\nIdentify and report additional business opportunities during service visits.\nSupport customer relationships to enhance satisfaction and retention.\nManage vehicle stock to improve first-time fix rates and reduce losses.\n Package\n\nsalary of up to £36,000\nBonus - £1,000 PA \n23 days holiday + BH\nFull training\nVan / Car + fuel card\nPension and flexible retirement plans.\nWellbeing support including EAP, medical cover, and lifestyle discounts.\nCareer development and lifelong learning opportunities.\n\nApply Today\n\nWe receive a high volume of applications, so we encourage you to apply early to avoid missing out