Orgvue is an organisational design and planning platform that empowers your business to transform its workforce by understanding the work people do and the skills they have. Our platform connects strategy to structure, providing clarity of vision, so you can build a more adaptable, better performing organisation that thrives in a constantly changing world of work.

The world’s largest and best-known enterprises and consulting firms use Orgvue to visualise and model current and future states of the organisation and make faster, more informed decisions. The company is headquartered in London, with offices in Philadelphia, The Hague, Toronto, and Sydney.

As a Principal Site Reliability Engineer, you will be a senior technical leader focused on scaling and hardening our AWS- and Kubernetes-based infrastructure. You will work across product, platform, and operations teams to ensure our systems are reliable, observable, and resilient — even at scale.

This role combines hands-on technical capability with strategic vision, helping us build a world-class reliability culture and a robust engineering foundation for growth. We're looking for someone who has technical expertise, is a great communicator and enjoys collaborating across multiple teams.

Key Responsibilities:

1. Define and enforce SLOs, SLIs, and error budgets across critical services.
2. Design and implement cloud infrastructure and tooling strategies.
3. Enhance SRE practices across the organization.
4. Implement observability metrics, logs, and traces using our observability tools.
5. Guide the team in building automated, self-healing systems.
6. Own and evolve incident response processes, including on-call practices and post-mortem culture.
7. Mentor engineers on reliability, operational readiness, and scalable infrastructure best practices.
8. Drive Infrastructure as Code (IaC) initiatives using Terraform, Kubernetes, CloudFormation, and GitOps.
9. Collaborate with security, DevOps, and software teams to ensure compliance and operational excellence.
10. Evaluate and introduce tools and practices to improve platform performance and reliability.

Desired Skills & Experience:

1. Experience leading SRE transformations.
2. Hands-on expertise with Kubernetes (EKS preferred) in production.
3. Strong experience with AWS core services (EC2, EKS, RDS, S3, ALB/NLB, IAM, CloudWatch, etc.).
4. Expertise in Infrastructure as Code using Terraform and knowledge of GitOps workflows.
5. Background in observability: metrics, visualization, logging, and tracing.
6. Understanding automation, CI/CD pipelines, deployment automation, and release strategies.
7. Experience with incident management, disaster recovery, root cause analysis, and post-incident reviews.

Additional Benefits:

• Hybrid working: 1+ days a week in London office.
• Wellbeing initiatives including coaching, fitness sessions, webinars, and an annual wellbeing day.
• Subsidised gym membership.
• Private medical insurance (including dental and vision) and life assurance.
• 25 days holiday, increasing to 30 days with service.
• Summer Fridays (half-days in July and August).
• Employer pension contribution of 5% (with a minimum employee contribution of 3%).
• Season ticket loan.
• Cycle to Work Scheme.
• Annual discretionary bonus.

Here at Orgvue, we promote individualism and a diverse workforce to build on our future success.