Professional Services EngineerLocation: Milton KeynesReporting to: Professional Services Technical ManagerPurpose:Responsible for all technical aspects of your assigned projects, delivering IT projects in line with scope of works. Working alongside the Project Management Team to ensure efficient and successful completion of projects, in line with the agreed timescales.Duties and Responsibilities:Deliver customer IT projects to a high standard and within set timelineCollaborate with Air IT Project Management Team to schedule work for customers and ensure smooth running of IT projectsReview scope of works prior to commencing project, reporting any issues back to management or PMO.Working with support teams to provide comprehensive handovers to Service Desk upon successful completion of projectsIdentify any snagging issues that may cause delays to project completion and report this back to management or PMO to record and raise with the customer.Log and action all activity in within the CRM system via projects and project tickets following established Air IT Project proceduresQualifications, Knowledge and Experience:Experience in administering and supporting the latest Microsoft technologiesExperience in setting up and maintaining business system networks based on Microsoft technologiesExcellent communication and customer service skillsMicrosoft Windows Server Operating Systems (2008-2025)Microsoft Windows Hyper-V and/or VMware vSphere and vCentreMicrosoft 365 (experience in email migrations, InTune deployment, Azure Information Protection and related technologies, Azure/Entra AD join, AD Connect, SharePoint Online, DLP, MDM)Detailed knowledge of switching and routing, including VLANs and networking technologies (TCP/IP, VPN, DHCP, DNS, SSL) (Aruba, Cisco, UniFi)Building and understanding Wireless networks topologies and the latest Wi-Fi standards (Meraki & UniFi)Conditional Access setup and configuration for Office 365 and related technologiesMicrosoft Active Directory, Windows Server and related server roles (IIS/RDS/DFS/NPS)Microsoft Entra Active Directory and InTuneA current, valid driving licenceMimecast GatewayBackup Technologies (Veeam and Datto)Firewall Technologies (Sophos UTM/XG, Sonicwall & Cisco Meraki)Microsoft Exchange Server 2010-2019AZ-104 certified or relevant experienceThe BenefitsJoining Air IT means unlocking a world of perks and opportunities, including:Hybrid working options for a better work-life balance25 days annual leave plus bank holidaysOngoing learning and development opportunitiesCycle to work scheme and technology vouchersEnhanced family leaveCelebration day - an additional day off each year to celebrate an occasion important to youSalary sacrifice pension2 paid volunteer days - We believe in the power of giving back to our communities and want to actively support employees efforts to make a positive impactCompany social events and competitionsDiscount and Cashback SchemeGroup Income ProtectionLife InsuranceEAP and Virtual GP ServiceAt Air IT we're committed to fostering an inclusive and diverse workplace where everyone thrives. We believe in providing equal opportunities for all, so let us know if you need any reasonable adjustments during the recruitment process. #J-18808-Ljbffr