LHV Bank Limited is a UK-licensed bank operating across three core business segments: Retail Banking, SME Lending, and Banking Services (BaaS). The bank is a wholly owned subsidiary of LHV Group, a listed financial services provider headquartered in Estonia. LHV Bank operates under a full UK banking licence granted in May 2023.

The Bank supports over 200 fintech clients with embedded financial infrastructure, provides retail savings products via digital channels, and offers SME credit solutions across the UK. In line with its regulatory responsibilities and growth ambitions, LHV Bank is committed to maintaining a robust and proportionate financial crime control environment.

Expanding our services, LHV Bank now provides personal banking solutions. Our offerings include current accounts with competitive interest rates, fixed-rate bonds for long-term savings, with debit cards designed for both domestic and international use coming soon. Customers can conveniently access these services through the LHV App, enabling secure account opening and management.

The Role

As part of our Platform Engineering team, you will play a crucial role in designing, building, and maintaining our internal developer platform. This platform is focused on enhancing the developer experience by embracing golden images/paths, self-service, AI, integration, and automation. You will be part of a small team delivering this platform for a scale-up challenger cloud bank, requiring a deep understanding of resilient cloud infrastructure design.

Duties and Responsibilities

• Architecting highly available, fault-tolerant, and cost-effective solutions on a secure and performant platform.
• Collaborating with our engineering teams to analyse, solve, and correct issues in real-time, providing end-to-end problem resolution.
• Refining and automating regular processes, tracking issues, and documenting changes.
• Working within a collaborative cross-functional team and fundamentally assisting our software engineers with designing and implementing infrastructure as code.
• Sharing knowledge with the team to ensure operational resilience.
• Assisting software engineers with designing and implementing infrastructure as code within a collaborative cross-functional team.
• Investigating new technologies and completing POC investigations.
• Taking ownership and responsibility for projects.
• Monitoring and reporting on system status.
• Improving the security of the infrastructure and platform.
• Providing 24/7 on-call technical support as part of a sensible rota 1/5 weeks.
• Occasionally performing out-of-hours activities on critical resources.

Key skills

• An expert understanding of core AWS services: VPC, RDS, S3, IAM, EKS, EC2, CloudWatch, Route53.
• Expert level knowledge of Linux.
• Highly proficient and able to share understanding in scripting or programming languages (Bash, Python, Go).
• Ability to diagnose, resolve, and document issues across the estate.
• Good understanding of DNS (Route 53, Cloudflare, etc.).
• Strong understanding of RBAC and the principle of least privilege.
• Excellent documentation skills, capturing processes, illustrating architectures, and authoring runbooks.

Experience

• Demonstrable skills and experience within a Platform Engineer role or similar (SRE, DevOps).
• Infrastructure as Code (IaC): understanding the core concepts of using IaC tooling. Terraform is LHV's preferred tool, but can include experience with CloudFormation, Puppet, Pulumi etc.
• Using the terminal to monitor, interrogate, query and configure resources using CLI tooling - e.g. AWS CLI, kubectl etc.
• Experience with Git-based version control systems for managing solution source code.
• Hands-on experience applying zero-downtime deployment patterns in Production environments.
• Knowledge and experience of containers and container orchestration, including Docker and Kubernetes.

Desirable skills and experience

• PCI/ISO27001 exposure or working in the financial sector.
• AWS Certifications (associate level or above).
• Experience working with some, or all, of the following tools and technologies:
• CI/CD tooling, for example: GitHub Actions / GitLab CI / Jenkins.
• AWS Systems Manager.
• Experience / familiarity with Confluence and Jira.

Benefits

• Competitive salary & progression
• Open and inclusive culture
• Hybrid working
• Fantastic offices and great working environment
• Vitality Health Plan (includes private health insurance, travel insurance, gym discounts)
• Medicash health plan (Level 3)
• 5% employer pension contribution
• Life assurance
• Income protection insurance
• 28 days holiday plus 3 additional days, bank holidays & further days for various key life events
• Team socials