Overview

As a Senior QA Engineer at NiCE, you will join the engineering team and participate in all testing activities for the ContactEngine platform, including functional and non-functional testing with a focus on automation.

Responsibilities

• Participate in all testing activities within the agile pipeline – estimation, prioritisation, planning and coordination.
• Provide input into platform architecture and implementation of automation tooling and frameworks to facilitate testing, continuous integration, delivery, and deployment.
• Create and execute detailed, comprehensive, and well-structured test plans and test cases that include both functional and non-functional tests.
• Support the investigation of bugs and live production issues; recreate and verify defects with detailed replication steps, working with the engineering team to ensure efficient resolution.
• Perform thorough regression testing prior to releasing and as and when any bugs are resolved.
• Develop and maintain automated test suites across staging and production environments.
• Creation and maintenance of test data.
• Stay up to date with new testing tools and test strategies.

Qualifications

• Experience in Javascript/Typescript.
• Proven experience in a similar testing role within software development with at least 3+ years of experience.
• Hands-on experience with automated testing of .NET applications and services in a cloud environment with a good understanding of test automation design patterns, practices, tools, and frameworks e.g. BDD, Gherkin/SpecFlow/Jasmine, Selenium, Protractor, Playwright etc. Writing tests using JavaScript, TypeScript etc.
• Experience in creating clear, concise, and comprehensive test plans and scripts, test execution and reporting of the results.
• Practical experience in software testing (planning and execution, manual and automated) across the application landscape e.g. UI, business logic, data access, web services/APIs.
• Sound understanding of different types of tests, their value, and where they fit into the software development lifecycle.
• Experience with cross browser and non-functional testing strategies and tools.

Advantages

• Experience working in an Agile/Scrum environment.
• ISEB/ISTQB qualified.
• Experience working in an ISO 27001 controlled environment where data security is paramount.
• Experience using BrowserStack or other third-party selenium grids.
• Knowledge of Git, TeamCity and Octopus Deploy.
• Experience with performance testing and tools.
• Knowledge of SQL.

Nice-FLEX

At NiCE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days in the office and 3 days remote each week. Office days focus on face-to-face collaboration to drive innovation and a vibrant, interactive atmosphere.

About NiCE

NiCE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100, to deliver exceptional customer experiences, fight financial crime, and ensure public safety. NiCE software manages more than 120 million customer interactions daily and monitors more than 3+billion financial transactions.

NiCE is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, disability, veteran status, gender identity, sexual orientation or any other protected category.

Employment details

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Engineering and Information Technology

Industry: Software Development