OverviewField Sales Technical Support - Graduate role at Epwin Group Plc.Job PurposeAssist the Technical Manager and the broader technical team by providing comprehensive Field Technical customer and internal R&D team support. This role requires collaboration across production, quality control, sales, and marketing departments, facilitating professional development opportunities across diverse technical disciplines.Key AccountabilitiesCollection and compilation of evidence for projects, including new product development and value-added solutions for new build and specification markets.Development of technical documentation, including standards, updates to Building Regulations, new products, and emerging market trends.Design and implementation of training programs and delivery methodologies.Analysis of quality-related issues to identify root causes and deliver corrective and preventive actions.Generation of innovative ideas through alternative working methods and/or manufacturing processes.Key Experiences and Skills RequiredLogical research methodologies and data analysis techniques.Proficient in generating clear, comprehensive reports in both verbal and written formats.Strong presentation capabilities.Positive understanding of environmental sustainability initiatives.Engagement in quality assurance and quality control processes to drive improvements.Prior involvement in evidence-based improvement initiatives.Desirable Skills, Qualifications and ExperienceCAD/CAM knowledge and a mechanical hands-on approach to problem solvingAppreciation of lean manufacturing principles and an interest in future technological developmentsManufacturing/engineering or other technical/science-based degree.Curious, with a positive approach to self-learning across technical industry sectors.Willingness to participate in industry groups and forums and report observations and findings.Personal AttributesAction orientated – Able to deal with problems in appropriate time framesDriven by results – Decisive, confident addressing problems and opportunities, challenging activities to improve performance, demonstrate willingness to challenge accepted methods and standardsEffective communication – Clear concise written and spoken, ability at all levels, customer, supplier and internalStrategic agility – recognition of a changing need and speed of response, rapid reaction to challengesHigh Standards – motivation to improve standards and thereby making a real difference, challenging inadequate solutionsIntegrity and trust – commitment to openness, honesty, loyalty and high standardsSenioriy levelEntry levelEmployment typeFull-timeJob functionSales and Business DevelopmentIndustries: Building Materials #J-18808-Ljbffr