Technical Support Engineer - Newcastle

4 Days Old

OverviewJob Title: IT EngineerLocation: NewcastleSalary: Up to 30,000ResponsibilitiesWe are looking for a dynamic and customer-focused Technical Support Engineer to join our team in Newcastle. As a Technical Support Engineer, you will play a crucial role in providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently.QualificationsMSP experience or a customer centric environment providing support.Excellent verbal and written communication skillsActive Directory and GPO administrationExchange & Intune administrationExcellent experience with Microsoft technologiesGood general knowledge of networking and technologies: TCP/IP stack, concept of VLANs and firewalls, wireless configurations2 years+ of 1st line technical helpdesk environment2 years + of a 2nd line technical support environmentFirewall Implementations - Fortigate/Cisco/Sonicwall/WatchguardBackup Solutions - Azure/VeeamVirtualisation - Hyper-V, VMware, AVD, RDSIn-depth Knowledge of O365 suite & MFAAble to answer general Networking questionsWhat We OfferCompetitive salary and benefits package.Opportunities for professional development and career progression.A supportive and collaborative work environment.Regular team-building activities and social events.The chance to work with a diverse range of clients and cutting-edge technologies.How to ApplyIf you are passionate about IT and providing excellent customer service, we would love to hear from you. Please send your CV to the email address: (url removed) #J-18808-Ljbffr
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Location:
North East, England, United Kingdom
Job Type:
FullTime

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