Technical Support Engineer

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Join a hands-on technical team supporting customers from concept to production as a Technical Support Engineer. This role blends CAD design, product development and customer support - ideal for someone who enjoys variety and problem solving. Our client is a well established manufacturer, providing quality products to their customers throughout the UK. Key Responsibilities: * Create CAD drawings for CNC cutting and press knives * Interpret and produce technical drawings * Provide product guidance and solve technical issues * Support contractors and customers on-site (ad hoc) * Respond to technical enquiries and assist day-to-day operations * Lead R&D projects including reverse engineering, testing and trials * Attend trade shows and meetings to offer technical input * Interpret UK/European standards and Building Regulations * Collaborate with procurement on material specs * Generate product guarantees and check drawings * Support lab testing and packaging development * Organise drop testing and create technical documentation For this Technical Support Engineer role, the successful candidate will have: * Strong AutoCAD & Solidworks skills and technical drawing experience * Engineering degree or equivalent * Good understanding of manufacturing processes * Ability to communicate clearly with internal and external stakeholders * Flexible approach and willingness to get stuck in across departments Working hours: * Monday to Thursday 08:45-17:00 * Friday 08:30-16:30 Benefits: * 25 days holiday + statutory holidays * Access to a leading wellbeing platform with retail discounts * Profit related bonus * Free parking Interviews for the Technical Support Engineer role are to be held as soon as possible so please apply now
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Location:
WS7, Burntwood, Staffordshire
Salary:
£38,000 - £40,000 /annum
Job Type:
FullTime
Category:
Engineering

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