Telephony Engineer

1 Days Old

Telephony Engineer - 3 months - Northampton/Remote My Customer is seeking a highly skilled Telephony Engineer with Strong experience with Microsoft Teams to lead and support the migration of their contact centre from Unity to Microsoft Teams . This is a hands-on technical role where you will provide expert guidance while also working closely with engineers, stakeholders, and end-users to ensure a seamless transition. Required Skills & Experience from the Telephony Engineer: Proven experience in migrating contact centres to Microsoft Teams . Strong expertise in Microsoft Teams Voice and telephony infrastructure. Hands-on experience with SBCs (Session Border Controllers) , direct routing, and call flow design. Excellent troubleshooting skills and ability to resolve complex telephony issues . Strong leadership and communication skills - able to guide, mentor, and support the team. Experience working in an enterprise environment with large-scale deployments. Key Responsibilities of the Telephony Engineer: Migration of the call/contact centre from Unity to Microsoft Teams . Provide hands-on technical expertise in telephony, including design, configur...
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Location:
Northampton
Salary:
£450 - £550
Job Type:
FullTime
Category:
Engineering

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