We’re looking for an experienced 2nd Line Support Engineer / Field Engineer to join our client on an initial 3-month contract. You’ll be providing IT support across multiple sites in Scotland, with a base at the client’s head office in central Glasgow and several satellite locations.

This is a field-based role (Monday–Friday) requiring regular travel across Scotland. A full UK driving licence and access to a suitable vehicle are essential. All travel expenses will be covered.

What you’ll be doing

• Providing 1st and 2nd Line IT support (phone, email, and deskside)
• Responding to incidents and service requests in line with agreed SLAs
• Delivering both reactive and proactive maintenance to ensure smooth IT operations
• Supporting hardware, software, and user accounts across multiple locations

What we’re looking for

• Proven experience in a 2nd Line Support / Field Engineer role
• Strong knowledge of:
• Windows 10 & Office 365
• Microsoft applications (Outlook, Word, Excel)
• Active Directory & Exchange
• Hardware support (desktops, laptops, printers)
• Hands-on experience with ServiceNow (essential)
• Full UK driving licence and own transport

To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your TalentBank Technology Consultant.

Seniority level

Mid-Senior level

Employment type

Contract

Job function

Information Technology