About Ferovinum:We’re revolutionising the supply chain and financial foundations of the $800bn global drinks industry by building a platform that will change the way that commerce is executed forever!We've just secured our Series A funding and are proud to be part of Notion Capital's portfolio. We've already influenced immense change in the UK markets and have personally seen tremendous growth, with over £170 million of product transacted through the platform and increased annual sales by 1,000% since early 2023.To date we're proud to say that we've deployed over £114m of funding in support of UK wine and spirits producers. As we look to expand our offering globally we're looking for ambitious builders that want to change an industry and be part of the journey with us.We're first to market and intend to stay ahead of the game! In short, it's the perfect time to join as we aim for unicorn and beyond.The Role:As our Application Support Engineer you will work alongside our VP Engineering to build best in class support processes. You will be the first dedicated hire in this position so we’re looking for a subject matter expert we can build around. We have a customer-first mindset and this carries through internally and externally so we’re looking for someone who can create seamless user experiences, rapid response times and can build great architecture.Our product is like a 1,000-piece jigsaw puzzle—except the pieces are finance, logistics, and industrial processes. You’ll need to quickly get up to speed and see the big picture. We’re on the hunt for a talented and ambitious individual ready to tackle hard challenges and enjoy the rewarding career that comes with being part of a fast-growing company with a grand vision and a killer product.As we grow the function, you’ll be involved in hiring, mentoring, and nurturing a culture that’s collaborative, ambitious, and laser-focused on results.Key Responsibilities:Architecting Awesome: Be the mastermind behind the design and implementation of cutting-edge product features that make our clients go, Wow, that's cool!Decode the Matrix: Take complex systems and features, sprinkle a little communication magic, and collaborate with the team to drive our product roadmap forward. Who knew tech could be this fun?Workflow Wizardry: Wave your magic wand (or just use your brains and skills) to influence best practices that make our team’s workflow smoother than a hot knife through butter.Mentorship Jedi: Share your wisdom by getting involved in hiring and mentoring new technical talent. Use the force (and your experience) to guide others to greatness!What You'll Need:Brains and a Degree: You've got a Bachelor's Degree (or above) in Computer Science or similar discipline.Code Like a Pro: You're proficient in one or more programming languages (Java, Python, TypeScript, or anything else that makes computers do cool stuff).Experience Level: Boss: You've got 4-6 years of solid software engineering experience under your belt. If you've worked in a growth-focused team before, we'll consider that extra brownie points.Talk the Talk: Your communication, organisation, and prioritisation skills are so sharp, they could cut through red tape. You can deliver results even when the clock's ticking.SME Enthusiast: You're passionate about helping small and medium-sized enterprises (SMEs) succeed because these are our clients, and we're all about making their dreams come true.Ferovinum provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. #J-18808-Ljbffr