Deskside Support Engineer

New Today

HCLTech is a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products.

We are looking for an Executive Support Engineer to be based 5 days a week onsite office in London. The role is mostly desktop break fix supporting the senior leadership team.

This role is client-facing, so strong stakeholder skills are needed, and it includes being a point of contact for the executive support team. We are looking for someone who has previous experience supporting executives at an enterprise level.

The ideal candidate should have:

  • A minimum of 3 years (desirable 6 years) of technical experience in providing quality services to end-users.
  • Strong communication skills in English, both verbal and written.
  • A collaborative and approachable manner that diagnoses and resolves issues/problems in a timely manner.
  • Experience in providing both onsite and remote support for AV and specialized applications.
  • Familiarity with Microsoft and Apple operating systems in an enterprise environment.
  • Experience in Mobile Device Management and Mobile Application Management (iPhone and Android).

We offer a competitive compensation and benefits package, including up to 20 days of vacation per year, various insurances, and opportunities for professional growth and development.

Candidate should have valid authorization to work in the UK.

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Location:
City Of London
Job Type:
FullTime
Category:
IT & Technology

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