Overview

Field Support Engineer position with Thales, Stockport/Cheadle area, United Kingdom. The role involves supervision and conduct of deployment, setting to work and in service support of Sonar and/or Electronic Warfare Systems deployed on Royal Navy and export customers ships/submarines.

What you will deliver

• Support to both Royal Navy and Export Platforms in Defect Rectification: conduct and supervise front-line support including fault diagnosis and testing as well as acceptance trials both in harbour and at sea; provide on-call telephone support to customers; write site visit reports.
• Support to both Royal Navy and Export Platforms during Maintenance Periods/Refits: conduct pre-upkeep maintenance assessment (PUMA) inspections; conduct and supervise scheduled maintenance activities; advise the Service Delivery Manager of stores required for the refit; escalate engineering issues as required; write post maintenance reports.
• Weekly reports to the Service Delivery Manager/Field Services Manager: activities undertaken, upcoming activities, successes, challenges, opportunities; identify any support required from the project or department; ensure compliance with all export control rules and regulations including ITAR.

What we offer

• Competitive salary and benefits package including:
• Performance Related Bonus
• Half day every Friday, usually finishing around 13:00
• Hybrid Working
• Pension Scheme
• 28 days annual leave (Plus Bank Holidays)
• Life Cover
• 24/7 Employee Assistance Program and access to mental wellbeing app
• Employee discount shopping schemes on major brands and retailers
• Gym membership discounts

Who we are looking for

• Significant track record of performance in a relevant engineering discipline
• Preferably experienced with Complex Systems (Electrical, Electronic, and Hydraulic)
• Capable of taking the lead in resolving issues, problems, questions, and conflicts for the team
• Strong interpersonal skills
• Ability to communicate effectively at all levels, both verbally and in writing
• Demonstrated high level of self-motivation
• Ability to work effectively under pressure

Requirements and notices

The successful candidate will need full Security Clearance (SC) – For more information and guidance please visit the UKSV website. In line with Thales Baseline Security requirements, candidates will be asked to provide evidence of identity, eligibility to work in the UK and employment/education history for up to three years. Some vacancies may require full Security Clearance which can require further evidence. For details of the evidence required to apply for Baseline and Security Clearance refer to the Defence Business Services National Security Vetting Agency.

Thales UK is committed to inclusive and barrier-free recruitment. We provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment or if you need this advert in an alternative format, contact Resourcing Ops (mid to senior roles) or the Early Careers Team (graduates/apprentices).

Additional information

Great journeys start here, apply now. Respective locations mentioned include Stockport, Cheadle, Manchester, Salford, Warrington, Widnes, Knutsford and surrounding areas. The page includes standard job-seeking and referral prompts.