OverviewFire & Security Minor Works Engineer - Anglia Area at Marlowe Fire & Security. Marlowe Fire & Security, a specialist business within Marlowe Fire and Security Group, is looking to grow its team with an experienced Fire & Security Minor Works Engineer.Our Minor Works Engineers involve working closely with the Minor Works / Installations Team on small projects from inception through to completion on CCTV, Access Control, Intruder and Fire Alarm Systems. The successful Engineer will contribute to the team and will strive to deliver world-class customer service.ResponsibilitiesLiaise with the Lead Engineer on all troublesome sites, including any critical issues.Work closely with subcontract labour and onsite clients.Maintain Fire & Security Systems in your region when demand requires.Ensure effective communication with customers and schedulers when planning site visits.Utilise all customer portals as directed by your Lead Engineer in accordance with customer requirements.From time to time, support the Service Engineers on particular jobs, and occasionally work slightly out of your designated postcode area.Plan and respond to routine and reactive call visits in your area.Maintain stock levels with support from the Stores team.Attend training sessions as required and participate in Engineering team meetings.Identify personal training and development needs to help provide the best possible customer service.SystemsFire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C-Tec, ProtecIntruder: Galaxy, Texecom, Scantronic, Menvier, RiscoCCTV: Hikvision, Dahua, Bosch, Generic Analogue SystemsAccess Control: Paxton, PAC, SaltoRequirementsWho We’re Looking ForSkillsGood all-round knowledge of Fire and Security Systems.Experience in a similar role - Fire & Security Installation Experience (minimum 2 years).Technical background in the electrical/electronic industry.Experience of front-line customer contact preferred.Knowledge of current industry standards and ability to commission multi-disciplined systems.Self-motivated and able to organise workload, with the ability to work on own initiative.Highly organised, professional and computer literate.Full UK Driving Licence.BenefitsHow we Attract, Reward & Retain Our EmployeesCompany Van with fully fitted Van vaultsFull use of our Academy training + external training6 training days a yearRoyal London Pension SchemeLife Assurance x4 Basic SalaryEmployee Recognition SchemePaid Referrals Scheme (up to £1,000 per successful candidate referral, unlimited referrals)Paid Holidays plus Bank HolidaysAdditional Day holiday each full year of completed service (up to 25 days)Mental Health & Well-being schemeDevelopment & Progression opportunities4-Day induction upon start providing full introduction to the company, training, portal access, vehicle & equipmentOur business model is built on promoting from within. All candidates who join Marlowe Fire & Security Group are encouraged to learn, grow, develop and progress in a direction that suits their ambition.Equal Opportunities & Right to WorkWe strive to create a diverse, inclusive environment and celebrate what makes us unique. We are committed to equal opportunities and invite you to inform us if you require any reasonable adjustments to participate in the recruitment process.RIGHT TO WORKMarlowe Fire & Security Group do not offer Right to Work Sponsorship. If you do not currently have the Right to Work in the UK, or need additional support to extend your status, your application cannot be considered.Seniority levelMid-Senior levelEmployment typeFull-timeJob functionInformation TechnologyIndustriesFacilities Services #J-18808-Ljbffr