The Job You're Considering

We have an exciting opportunity to join Capgemini as a Network Operations Analyst supporting a variety of Private & Public sector clients within our vast portfolio. Our Network Operations Centre (NOC) provides support at all levels for a multitude of technologies across complex landscapes, providing expertise to deliver a stable, secure, efficient and well managed infrastructure, over the full lifecycle of each solution. The strength of our NOC lies within our people, fostered by a supportive team culture.

Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.

If you are offered this position, you will go through a series of pre-employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service)

Your Role

As an integral part of a Network Operations Centre, you will have opportunities to develop both yourself and our collective capabilities performing a mixture of RUN and Project activities with other likeminded Network Analysts. As part of the team, you’ll be empowered to:

• Troubleshoot and configure enterprise networks.
• Be responsible for Network incident diagnostics/resolution.
• Network change implementation.
• Undertake Project Tasks, supporting both internal and external Project Managers.
• Continue to strengthen and bolster your existing capabilities through a mix of professional training, certifications, and experiences.

You can bring your whole self to work. At Capgemini building an inclusive future is part of everyday life and will be part of your working reality. We have built a representative and welcoming environment, for everyone.

Your Skills and Experience

• Proven track record supporting enterprise networks with valid networking technical certifications demonstrating proficiency.
• In-depth experience supporting Cisco ACI software defined networks (multi-site & multi-pod).
• Experienced in supporting Firewalls (Palo Alto, Checkpoint, Cisco Firepower, Cisco ASA & AnyConnect Remote Access).
• Experience supporting (Enterprise) Wi-Fi technologies including Cisco WLC or others.
• Troubleshooting and fault-finding routing issues (BGP, OSPF & EIGRP).
• Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, EIGRP).

Your Security Clearance

To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements. Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality. Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process.

What does "Get The Future You Want" mean for you?

Your wellbeing: You'd be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy.

Shape your path: You will be empowered to explore, innovate, and progress. You will benefit from Capgemini's 'learning for life' mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more.

Why you should consider Capgemini

Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you'll join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses, and it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you'll build the skills you want. You'll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.

About Capgemini

Capgemini is a global business and technology transformation partner, helping organisations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.