Overview

The Bank of England is seeking a M365 specialist for a fixed-term 12-month contract (ending October 2026) to support the migration of the document management system to M365 with SharePoint, Microsoft Purview, and a custom Azure solution. The role includes working as part of an on-call support rotation covering evenings and weekends. Location: Leeds or London.

Responsibilities

• Support SharePoint Online, OneDrive for Business, and Teams; provide BAU operational support and assist with tickets related to SharePoint Online and Microsoft Teams.
• Engage with external vendors for support, drive value from services, and document solutions for knowledge bases.
• Provide training to end-users and internal SharePoint champions on best practices and features.
• Participate in continuous improvement initiatives to enhance performance and usability of SharePoint environments.
• Ensure visibility of solutions through reporting and monitoring tools.
• Document fixes to benefit colleagues and handle incidents or service requests within SLAs.

Role Requirements

• Demonstrable experience with the M365 suite, including SharePoint Online, OneDrive for Business, and Teams; knowledge of architecture, governance, security models, content management, channels, and search.
• Experience with PowerShell scripting and Windows PowerShell for automation and administration tasks.
• Understanding of user identity management in a hybrid Active Directory environment.
• Experience in a third-line support role with strong problem-solving skills and ability to document solutions for end-users and IT colleagues.
• Ability to raise and manage support cases with external vendors for complex issues; willingness to work on an on-call rota.

Desirable

• Microsoft accreditation and/or experience in Document and Records Management.
• Experience managing Azure applications and updates, including user management and M365 Groups.
• Ability to develop and maintain Power Automate Flows and Power Apps solutions.
• Experience configuring backups/restoration for Teams and SharePoint Online; experience with large-scale migrations and tools like ShareGate.
• Familiarity with Agile methodologies (Scrum/Kanban) and ITIL practices; knowledge of Data Rights Management and Windows Server administration; understanding of Group Policy Objects in a hybrid AD environment.

Working patterns & Benefits

• Flexible working options including job share, flexible start/end times, and compressed hours; 40% in-office attendance spread across the month.
• Salary range provided by the Bank of England; comprehensive benefits package (pension, private medical insurance, income protection, annual leave, and more).

Application & Vetting

Role is subject to National Security Vetting; UKVI sponsor status applies with eligibility considered on a case-by-case basis. Closing date: 2 October. The assessment process includes two interview stages. Applicants should ensure all questions are answered fully in the online application.