Overview

Technical Support Engineer - UI / Scripting. Contract role with potential to convert to FTE. Hybrid working in Staines, Surrey with 2 days onsite. Start ASAP. 40 hours per week. Laptop provided. Salary up to £41,000 per annum.

Role

You’ll support customers on a cloud-based enterprise platform by troubleshooting UI-related issues, debugging frontend behaviour, and creating small scripts to streamline issue resolution. The role is hands-on, technical, and customer-facing. You’ll collaborate with global engineering and support teams to improve customer experience and internal support processes.

Responsibilities

• Support UI-related issues on a cloud-based enterprise platform
• Debug frontend behaviour and create small scripts to streamline resolution
• Collaborate with global engineering and support teams
• Contribute to improving customer experience and internal support processes

What we’re looking for

• UI development or support experience
• Exposure to at least two of: ReactJS, GraphQL, AngularJS, AJAX, CSS, Mobile app development
• Understanding of MySQL or Oracle
• Strong communication skills and a solutions-driven mindset

Nice to have

• Experience supporting cloud-based SaaS platforms; ServiceNow experience is a plus
• Familiarity with tools like Splunk, Eclipse, Android Studio

Requirements & Benefits

• Contract: 12-month PAYE | Inside IR35 + strong possibility of conversion to FTE
• Location: Staines, Surrey — Hybrid, 2 days onsite (40 minutes by train from London)
• Hours: 40 hours/week | Weekly pay | Laptop provided

Why apply?

If you enjoy solving technical puzzles, working with customers and dev teams, and want growth in a supportive environment, this is a solid move.

How to apply

Interested or want to know more? Reach out to the recruiter or email som@principlehr.com

Job details

• Seniority level: Entry level
• Employment type: Contract
• Job function: Customer Service, Information Technology, and Analyst
• Industries: Technology, Information and Media, Information Services, and IT Services/IT Consulting