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Senior IT Recruitment Consultant at Realtime Recruitment

As an IT Support Engineer, you'll provide responsive and knowledgeable technical support to clients, working with internal teams and client stakeholders to resolve issues efficiently. This role involves both remote and on-site support.

Key Responsibilities

You'll deliver high-quality technical support across a wide range of systems, including:

• Providing remote and on-site support for various technologies.
• Troubleshooting hardware, software, and networking issues.
• Deploying and maintaining Windows servers, desktops, and networking equipment.
• Setting up and managing VPNs (client-based and site-to-site IPSec).
• Administering Microsoft 365 environments (Exchange Online, SharePoint, OneDrive, Teams).
• Performing system monitoring, maintenance, patching, and security checks.
• Assisting with infrastructure and cloud projects.
• Maintaining accurate documentation.
• Guiding team members and liaising with clients.

Technical Responsibilities

Solid experience is required in:

• Microsoft Infrastructure: Active Directory, Group Policy, DNS, DHCP, IIS, RDS.
• Networking: VLANs, routing, switching, firewall rules.
• VPN Technologies: Remote client and site-to-site IPSec VPNs.
• Operating Systems: Windows Server (2016-2022) and Windows (10-11).
• Cloud: Microsoft 365 administration.
• Backup & Disaster Recovery: Physical and virtual environments.
• Security: Experience with Endpoint security tools (SentinelOne, CrowdStrike, ESET) and Fortinet products is a strong advantage.
• MSP Tools: Experience with RMM/PSA tools (NinjaOne, ConnectWise, Halo PSA, Autotask) is highly desirable.

Qualifications

We're looking for someone with:

• Minimum 3 years of experience in a similar role.
• Passion for learning, problem-solving, and client service.
• Full UK driving licence and willingness to travel.
• Relevant vendor certifications (Microsoft, Fortinet, Dell) are desirable.
• Bachelor's degree in a related field or equivalent experience.
• 30 days annual leave (including bank holidays).
• Company pension scheme.
• Private healthcare & wellbeing cover.
• Paid technical training and industry certifications.
• Free on-site car parking.
• Regular team events and a collaborative culture.
• Career progression paths with dedicated professional development time.
• A values-driven, friendly, and collaborative work culture.
• A chance to make a real impact and be part of a growing NI-based success story.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Staffing and Recruiting

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